Payment and Refunds

I accept payment using credit or debit card, or through PayPal.

I endeavour to make sure all photographs and descriptions on my site are accurate. However, it is worth noting that each Tangle is made by hand, and there are always very slight variations. However, it does mean each piece is unique!

The colours represented are as accurate as I can make them, but some computer monitors can vary.

If you are unhappy with your purchase, please let me know straight away. I will be happy to refund the full amount, once I receive the Tangle back in perfect condition, within 14 days. The buyer is responsible for return postage costs.

If a Tangle arrives damaged, please let me know and I will do what I can to rectify the situation. I parcel very securely, but sometimes accidents happen and I want you to be happy with your purchase!